When cloud based data centers came into existence, many IT practitioners saw them as a wonderful way to use computing power as a utility. You could demand as much storage, RAM, CPUs and application instances as you want. The cloud expands and contracts to provide users with the resources they needed. However, a public cloud-based […]
According to blogger Michael Fauscette, Social CRM is the tools and processes that encourage better, more effective customer interaction and leverage the collective intelligence of the broader customer community with the intended result of increasing intimacy between an organization and its prospects and customers. Fauscette continues by saying the goal of Social CRM is to […]
Maximize your CRM performance and data gathering by utilizing built-in connections to a wide range of tools including Microsoft Office, Yammer and more. Make Your Organization Mobile And Flexible with custom technology for CRM. One of the many benefits of Customer Relationship Management is that it provides a flexible platform for companies of many different […]
Without the proper customer relationship management (CRM) marketing tools, your company will not be able to maintain customer loyalty. Without the proper Customer Relationship Management (CRM) marketing tools, your company will not be able to maintain customer loyalty. Too often, though, CRM marketing is a phrase thrown around without any knowledge behind it of what […]
Customer care is one of the touchstones of any consumer-facing business, and in order to provide the outstanding care your customers deserve, you must have your employees on board with your business model. By giving your employees the right tools to use with a customer care CRM or customer support CRM, you are helping to […]
MDL sales customer relationship management (CRM) provides your team the tools they need to streamline your internal processes and drive sales. Customers of most businesses are connected to social media 24/7, which means you have to be able to reach out to customers at all times of day and be able to make sales, no […]
The next time you travel, be extra cautious when logging into the hotel Wi-Fi. That’s because hackers have developed a new virus aimed at business travelers in an attempt to gain access to corporate information. The virus, called “Dark Hotel,” tricks travelers into thinking they need to download updates to their computer in order to […]
The release of Microsoft Dynamics CRM 2015 is just around the corner. Its slated for a December release and is set to enhance the way you currently utilize your CRM tools. You might have also heard the new CRM release referred to as “Vega,” but it is the exact same product. We are really excited […]
Cyber Monday is quickly creeping up on shoppers who want to grab the best deals possible from the favorite online retailers. But it also means cyber criminals are busy putting together their holiday lists of websites and shoppers to target. Each year, more and more shoppers fall prey to “unbeatable deals” that are actually false […]
According to blogger Michael Fauscette, Social CRM is the tools and processes that encourage better, more effective customer interaction and leverage the collective intelligence of the broader customer community with the intended result of increasing intimacy between an organization and its prospects and customers. Fauscette continues by saying the goal of Social CRM is to make […]
