Help Desk

Our MDL Technology help desk is staffed with techs ready to handle all your computer problems. We are always available to serve you Monday-Friday, 8 AM to 5 PM CST and after business hours, call 816-781-3006.

Our help desk team offers support a wide variety of technology issues, including

Slow computer performance
Email issues
Internet connectivity and functionality
Cellphone issues
Difficulties with computer applications
Wireless connection troubleshooting and other network issues
Escalation to on-site visit as needed

Google Rating

5.0

Based on 54 reviews

MDL Technology, LLC (Managed Service Provider)

5.0

review us on See all reviews

h harris

1733439559

I work from home as a typist for a title insurance company in the KC area. I have been assigned to m d l for the last nine and a half years, and each time I use this company, employees that are assigned to my tickets always complete the task assigned to them and in little time.I have never had an issue that wasn't resolved... and quickly.And it is always a pleasure working with them, and I will continue to work with m d l for all my computer issues.Simply the best technical support.

Graham Houston

1731097770

Good and timely service on my laptop.

April Camille Cortina

1730388550

MDL Tech responds quickly and ensure that your issues get sorted ASAP. Thank you for all the help, Steve!

Rod Ov

1730387158

Always very helpful, no matter what my issue has been it is always resolved in a timely manner. Staff is very polite.

Terri Wolfe

1726609669

Our small business just had the most wonderful experience working with MDL!! The BEST technology work we have ever had and the staff was absolutely great to work with! IT is no fun for us and they have made our lives so much easier!

Chanelle VanWestering Wyckoff

1725640676

Great communication, quick response times.

David Macoubrie

1724170610

Cody was awesome helping me get set up!

Tina Bartlett

1723668538

Staff is always friendly and helpful. They go out of their way to make sure our needs are met. The whole staff has been great and Jordan is always there to help us.

Debbie Messer

1723665668

Jordan was went beyond my expectations as he stayed on the phone with me in an attempt to fix my computer. Then came to the office to try again, and then returned to the office the same day to deliver and hook up a new computer when mine died. His valiant efforts are much appreciated.

Tyler Sullivan

1723660329

MDL has been more than helpful with my IT needs and my users' as well. Jordan Smith is who I work with the most and is always quite helpful and professional.

Skyler Holmes

1723659765

Great Company, love having them as our tech group. Solves all our issues quickly and efficiently. Shout out to Jordan Smith, not sure what I would do without that dude!!!

Trevor Johnson

1723129908

Great service, great company, great people. Highly recommend.

Marie Williams

1723129359

Jon Trocosso

1722875689

Great service. Jordan Smith is very knowledgeable and quick to respond.

Jim McMillan

1722865863

Jordan does excellent work. Thank you!

Simone Baldwin

1721140090

Great Service!

Brittany Staniszewski

1715959808

MDL is a great IT team that is quick, helpful and friendly! They always answer my requests in a timely manner and fix the issue within minutes. It is very helpful to know I can rely on them for my IT/Technology needs.

Amy Blankenship

1715271351

They have made switching to their company extremely easy.

Josiah Randleman

1713816236

MDL is a great technology group. I highly recommend them. Their employees are extremely knowledgeable and helpful!

Lisa McLallen

1713274584

I trust MDL Technology to maintain our computer systems and help in times of need. They are crucial to keep us operating if our systems go down. Highly recommend.

Sean D.

1712076004

I have worked with MDL for many years. They quickly understand and solve any IT issues we have. I appreciate their proactive recommendations on software and security.

Shauna Carson

1710435176

Sean Crichlow

1710428774

Brandon was absolutely amazing. He patiently worked on getting my issues resolved and was truly impressive. Thank you for your assistance.

Marilyn Rebori

1709080008

We have been working with MDL Technology for many years. They provide IT support to my company and works with us to provide a secure technical solution to our processes.

Matthew Lyons

1707157389

We've worked with MDL for many years. And throughout those years, we've had quite a few unique tasks and needs to help us operate effectively in our complex business. They are always responsive and have a positive attitude when we need assistance.

Angel McDonald

1706720777

MDL is a great IT company! They are quick to respond. Jordan was a pleasure to work with!

Delane Dale

1704309112

MDL technology takes great care of their customers. I was having problems logging into my system after the motherboard was replaced and they took their time to help me figure it out. Both Steve and Jordan are excellent IT resources.

Dinah Lin

1704224102

Kim Johnson

1701705685

Always super responsive and quick to start working on any issues we need support with. Customer service is top notch!

Tim Rebori

1701371117

We’ve been using MDL your years to manage all IT related services for our company. They are very responsive and professional! We are very happy with the services we receive from MDL and their staff.

Dave Gale

1698077146

Becky Harris

1697052794

Our company has utilized and worked with MDL for many years. Shenouda Ghali is our technician and he has always been very prompt, professional and very courteous. Would highly recommend!

Mark Nasteff

1696503783

They are quality service provider. Prompt, attentive and meet our needs from simple questions to assisting with complex network issues. I would recommend them to any business for their networking, desktop and cloud based IT support.

George Norek

1696421118

I got the opportunity to meet with both partners Mark and Tj. They are really great guys who care a lot about the client. 5-stars

Raegan Foushee

1695418824

Jordan was so awesome

Kendra Rae

1695418110

As someone who knows little about technology, Jordan was extremely helpful and took the time to make sure everything was alright! He was an amazing tech to work with, extremely professional, and I would recommend him to everybody.

Austin M

1695417144

Jordan was very friendly and quick to resolve my issue. Highly recommend

Chance Pittman

1695414549

We appreciate the work! Jordan was very efficient and friendly.

Jacob Purvis

1695410792

Great experience getting help from MDL. Jordan Smith was able to help me quickly and professionally.

Jaden James

1695409678

Jordan was very helpful and respectful. Loved the service!!!

Danielle Foushee

1695408314

Jordan is a wonderful tech, he is very respectful, professional and MDL has been a blessing for us.Thanks!

Markus Holder

1694840206

I've been working with Mark and the techies at MDL Technology for too many years to count, and my experience has been terrific. Their work ethic, knowledge, invaluable help, patience and experience is something, especially being a luddite and a novice with all things IT/computer tech, I can always rely on and would be absolutely lost without them. Even the trickiest issues are taken care of and resolved. An excellent company to work with.

Taylor Hughes

1694620152

In my 20+ years of experience as a Business owner I have dealt with many different IT service companies, and MDL definitely ranks among the best. Mark and his team have delivered the highest level of professionalism, knowledge and expertise all while being extremely responsive and handling any issues that come up quickly.

wayne wanvig

1694528689

Great company answered all my questions!!

Alexander Davies

1694403923

MDL is always available right away to solve my technical issues. Their technicians are knowledgeable and fast. My issues have been solved quickly and effectively each time I have needed help. I highly recommend them for your IT needs.

Bailey Sutton

1694233645

Had an awesome experience with MDL Technology! Big shoutout to Brandon – the guy really knows his stuff. Everything went super smooth and he had all the answers. If you’re looking for IT help for your business, definitely check them out!

Mark Miller

1694120082

Our company has been utilizing the services of MDL Technology for over 10 years. We consider them to be a key partner with us as we have continued to grow our agency. They are knowledgeable and responsive. They have continued to make suggestions for our security needs and helped us implement changes and updates with our staff. I have and will continue to recommend MDL Technology as a managed service provider!!

Angela Sturdevant

1694033609

Brad and his team at MDL Technology are great to work with. The technology support they offer far exceeds our firms expectations. The team is professional, efficient and very quick to respond to our requests. Excellent tech support!!

Jordan Smith

1694025446

Awesome company, great owners! Can't go wrong here.

rdsfrandsen35

1693947149

We have been using Mark and his team at MDL Technology for years and have always had the best service and response. Could not be anymore satisfied with our relationship and will continue to use MDL Technology for all of our IT needs. Thanks for all the support! I would highly recommend giving MDL a call.

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